International Homeopaths for Autism & Neurodevelopmental Health (IH4A) [Including the PANS & ASD Acute Response service [PAAR]

Last Updated: 19 June 2026

1. Introduction

International Homeopaths for Autism & Neurodevelopmental Health ("IH4A", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, contact us, request referrals, subscribe to communications, attend events, complete surveys, or otherwise engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

2. Who We Are

International Homeopaths for Autism & Neurodevelopmental Health (IH4A) is a trading name and project operated by Wren Lloyd Ltd, a company registered in England and Wales.

Wren Lloyd Ltd
Company Number: 17282976

Website: https://internationalhomeopathsforautism.com

Email: [email protected]

For the purposes of the UK General Data Protection Regulation (UK GDPR), Wren Lloyd Ltd is the Data Controller responsible for the processing of personal information described in this Privacy Policy.

References to "IH4A", "we", "our", or "us" throughout this Privacy Policy refer to Wren Lloyd Ltd trading as International Homeopaths for Autism & Neurodevelopmental Health.

3. Information We Collect

We may collect the following categories of information:

Personal Information

Name

Email address

Telephone number

Country of residence

Information submitted through contact forms

Information provided through membership applications

Information provided through event registrations

Health-Related Information

Where relevant to a referral request or enquiry, we may collect limited health-related information, including:

Diagnoses

Symptoms

Developmental concerns

Educational needs

Previous treatments

Information relating to autism or other neurodevelopmental conditions

Health information is classified as Special Category Data under UK GDPR and receives additional protection.

Technical Information

When you visit our website, we may collect:

IP address

Browser type

Device information

Website usage information

Cookie data

4. How We Use Your Information

We may use personal information to:

Respond to enquiries

Process referral requests

Connect individuals with practitioners

Manage memberships

Administer events and educational activities

Provide newsletters and updates

Improve our services

Maintain website security

Comply with legal obligations

We only use information where we have a lawful basis to do so.

5. Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent

Where you voluntarily submit information or subscribe to communications.

Legitimate Interests

To operate and improve IH4A services, respond to enquiries, provide referrals, and maintain our professional network.

Legal Obligations

Where we are required to comply with applicable laws and regulations.

6. Processing Special Category Health Data

Where health information is provided, we process this information only where an additional condition under Article 9 UK GDPR applies.

Typically, this will be:

Explicit Consent

Where you voluntarily provide health information and request assistance, referrals, or support.

You may withdraw consent at any time, although this may affect our ability to provide certain services.

7. Practitioner Referrals

Where you request a referral, we may share relevant information with a suitable practitioner for the purpose of facilitating contact and support.

Information shared will be limited to what is reasonably necessary.

Once you become a client of an independent practitioner, that practitioner becomes responsible for their own handling of your personal information and will provide their own privacy information.

IH4A is not responsible for the privacy practices of independent practitioners.

8. International Transfers

IH4A works with practitioners and members located in multiple countries.

Where necessary to facilitate a referral or service requested by you, personal information may be transferred outside the United Kingdom.

Where such transfers occur, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

9. Email Communications

If you subscribe to our mailing list, we may send:

Newsletters

Educational content

Event information

Updates about IH4A activities

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

10. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and maintain website functionality.

You may control cookie settings through your browser preferences.

A separate Cookie Policy may provide further information.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access

Loss

Misuse

Disclosure

Alteration

Destruction

While no system can guarantee absolute security, we work to maintain appropriate safeguards for the nature of the information we process.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, facilitating referrals, maintaining records, meeting legal obligations, and resolving disputes.

Referral enquiries that do not proceed may be retained for up to 24 months after the last communication.

Newsletter subscription information will be retained until you unsubscribe or request deletion.

Where information is no longer required, it will be securely deleted or anonymised.

13. Children's Information

Many enquiries received by IH4A concern children and young people.

Where information relating to a child is submitted to IH4A, the person providing that information confirms that they are:

The child's parent;

The child's legal guardian; or

Another person with appropriate legal authority or responsibility to provide that information and make decisions relating to the child's care.

By submitting information about a child, you confirm that you have the authority to share that information with IH4A and, where applicable, to consent to its processing on the child's behalf.

We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

Where we become aware that information has been provided without appropriate authority, we reserve the right to delete that information and decline to provide services until the matter is resolved.

14. Your Rights

Under UK GDPR, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Restrict processing

Object to processing

Withdraw consent

Request transfer of your information where applicable

Requests may be made using the contact details provided below.

15. Complaints

If you have concerns regarding how we handle your personal information, please contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office.

Website: https://ico.org.uk

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The latest version will always be available on our website.

17. Contact Us

International Homeopaths for Autism & Neurodevelopmental Health (IH4A)

Operated by Wren Lloyd Ltd
Company Number: 17282976

Website: https://internationalhomeopathsforautism.com

Email: [email protected]

For privacy-related enquiries, data requests, or complaints, please contact us using the details above.